I'm an experienced Data Centre and ICT Operations Manager with a passion for infrastructure, operational excellence, and strategic delivery. I led data centre operations at Ericsson, managing teams of 45+ and delivering major process improvements across deployment, asset management, and service desk operations.
Since then, I’ve broadened my impact across Microsoft, driving transformation initiatives in service delivery, & release management. My leadership has consistently resulted in improved performance, stronger stakeholder trust, and measurable gains in efficiency and service capability.
I’m certified in:
CDCP (Certified Data Centre Professional)
PMP (Project Management Professional)
Azure Fundamentals (AZ-900)
ITIL V3 Foundation & Service Operation
PROSCI Change ManagementMore...