Health educator, stroke survivor, and customer-focused professional with strong experience in patient communication, health education, and advocacy. I bring a deep understanding of patient needs, empathy, and clear communication gained through years of working in health-related environments and engaging diverse communities.
I have a strong interest in medical customer service, where I can support patients with appointment coordination, information sharing, and care navigation while ensuring a respectful and compassionate experience. My background in public health, combined with lived experience as a patient, allows me to communicate effectively, handle sensitive situations with care, and build trust with patients and healthcare teams.
I am detail-oriented, patient-centered, and committed to delivering high-quality service that improves patient satisfaction and supports efficient healthcare delivery.More...