Systems-Driven, Results-Focused, and Unapologetically Human
With a fire for entrepreneurship and a knack for building systems, I’ve always been determined to succeed in the service industry (Don't tell an Irish Catholic Girl she can't). Right out of college, I did what any ambitious person would do—I started my own service business. Then came the market crash in 2008, and it was like the rug was pulled out from under me. I failed hard, and honestly, it hurt. With everyone's disposable income all dried up, it didn't seem that people were ever going to spend money again.
But failure doesn’t define you; how you bounce back does. That crash sparked something in me—curiosity. I became obsessed with cost accounting and efficiency systems like Six Sigma, systems that had revolutionized manufacturing, and I thought, “Why not bring that magic to service companies?”
Over the past 18 years, I’ve managed and contracted with over 100 companies in the mechanical trades—HVAC, Plumbing, Electrical—you name it. But it’s not just about the wins. I’ve had my fair share of missteps. Some strategies didn’t pan out the way I’d envisioned, but every stumble was a chance to refine my approach. I worked with some of the biggest names in the industry and still to this day, despite where I've been, I generally try to learn something from everyone I meet. These experiences are what make me relatable and, more importantly, reliable. I don’t just understand success; I understand what it takes to recover and keep moving forward. I understand that no matter how many businesses you've worked with, owned, or interacted with, there is something special about every single one that makes them unique and makes them stand out.
What sets me apart is my candor, step-by-step approach and my purpose and dedication to helping business owners. (I've seen my family members struggle with entrepreneurship and I just cannot stomach anyone working at something for 30 years and it not paying them handsomely for that service in the end) There’s no one-size-fMore...