Nel Winfrey, as an Account Manager, your role is crucial in maintaining the company's existing relationships with clients and driving sales growth. You have successfully managed a portfolio of clients, ensured their needs are met, and identified opportunities for cross-selling and upselling. Your excellent communication and negotiation skills have been instrumental in resolving client issues and maintaining high client satisfaction levels. However, there is a need to focus on expanding our client base to meet the company's revenue targets. The upcoming training sessions will enhance your skills in lead generation and client acquisition. Also, the introduction of the new CRM software will help streamline operations and improve client management.More...