Quality Assurance and Delivery Leader with 15+ years of experience driving quality, automation, and delivery excellence across complex, multi-region organizations. Currently leading multiple strategic initiatives at INTERMEX, overseeing QA execution and cross-functional delivery for the Global Cash domain, coordinating teams, stakeholders, and priorities across the Americas.
Proven track record in QA leadership, automation strategy, and agile delivery, with deep expertise in BDD, Selenium, Cucumber, Playwright, and scalable test frameworks. Strong background in managing distributed teams, aligning QA with business goals, reducing defect leakage, and accelerating release cycles in high-impact financial and transactional systems.
Experienced in directing parallel projects, balancing roadmap execution, risk management, UAT coordination, and stakeholder communication while ensuring quality standards and compliance. Recognized for building high-performing QA teams, mentoring leaders, and establishing sustainable quality processes aligned with Agile, Scrum, and continuous improvement practices.
Has held senior QA leadership roles across global companies in fintech, e-commerce, retail, gaming, and enterprise software, combining hands-on technical expertise with strategic oversight and operational excellenceMore...