Founder/Head of Operations and Supply Chain@PetFrolics
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Profile Summary
Nishant Manchanda is a Business Operations & Supply Chain Management professional with 10+ years of multi-sector experience across Pharma, D2C/eCommerce, and Fashion industries, backed by a strong foundation in IT consulting, CRM, and product management. He is adept at designing, scaling, and optimizing end-to-end supply chain networks, implementing cost-efficient sourcing strategies, streamlining distribution, and leveraging technology for operational excellence.
His cross-functional expertise spans supplier sourcing, inventory & demand planning, production & logistics management, and process automation—enabling him to bridge operational execution with strategic, data-driven decision-making.
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Key Achievements
• PetFrolics (Pet Pharma Sector)
• Designed and executed a multi-warehouse Amazon fulfillment strategy, increasing regional efficiency and reducing average logistics cost by 30%.
• Led sourcing diversification to onboard alternative suppliers, reducing lead times and improving procurement resilience.
• Twishq Fashion (Fashion & eCommerce)
• Established a fully integrated supply chain for online & offline channels.
• Built a cloud-based automation platform integrating costing, procurement, inventory, production, and logistics—improving visibility and reducing turnaround time.
• Introduced PIN code–level demand analytics to negotiate better logistics SLAs and implemented a direct supplier pickup model, cutting inventory costs and improving delivery speed.
• Scaled drop-shipping operations to 500+ daily orders with <2% order issues.
• Square Yards
• Scaled broker network from 24K to 68K users in 12 months.
• Streamlined partner onboarding and introduced automation to improve operational efficiency.
• IT Consulting (Capgemini, Tech Mahindra, Codetheatre)
• Implemented CRM solutions, reducing product release time from 1.5 days to 3 hours.
• Enhanced telecom CRM processes for acquisition, activation, and loyalty programs.
Financial Modeling and Quant Analysis - Have a great experMore...