Karan Sharma is the Support Lead at Perinimble, where he oversees a dynamic team dedicated to enhancing customer satisfaction and streamlining support processes. With over eight years of experience in customer service, Karan has a proven track record of implementing innovative solutions that improve service efficiency. He holds a degree in Information Technology, which helps him bridge the gap between technical teams and end-users. Outside of work, Karan is an avid traveler and enjoys exploring new cultures and cuisines.More...