0-1 strategist who loves taking complex problems and systems and organizing them into working structuresMore...
SYLVANCE MBAKA
Software Engineer
Verified
Sylvance Mbaka is a dedicated Senior Software Engineer with 7+ years building production-ready software that scale. having shipped features at fintech unicorns (AzaFinance), real-time data platforms (Shogun), and enterprise SaaS (Trilogy), working remotely with distributed teams across three continents.
Sylvance brings to the table:
🚀 Speed & Impact: Led partner integrations that cut onboarding time by 60% through clean API design and comprehensive documentation. I don't just write code—I solve business problems.
🏗️ Production-Ready Systems: Built and maintained microservices handling high-traffic APIs, background job processing with Sidekiq, and RESTful/GraphQL services that power financial platforms serving thousands of users daily.
🧪 Quality-First Mindset: Champion of TDD with RSpec, comprehensive test coverage, and CI/CD pipelines. I believe in shipping fast without breaking things.
🌍 Remote-First Professional: Thrived in async, distributed teams from Nairobi to San Francisco. Available UTC -4 to +4, with reliable home office setup and excellent communication skills.More...
Stephanie Macoul
Customer Experience Consultant
Verified
I’m a Customer Experience leader with deep experience building and scaling CX teams across physical retail and e-commerce. I’ve led organizations through major transitions—bringing outsourced support in-house, launching AI and self-service tools, and transforming CX into a true driver of growth. What excites me most is mentoring others: sharing lessons learned, helping professionals navigate challenges, and showing how empathetic, strategic CX can create impact for both customers and businesses.More...