Felipe Senillosa is the Customer Service Manager at PEISA, where he leads a dynamic team dedicated to enhancing customer satisfaction and streamlining service processes. With over a decade of experience in customer relations, Felipe has implemented innovative strategies that have increased client retention by 20% over the past year. His leadership and commitment to excellence have earned him recognition as a pivotal figure in PEISA's growth and reputation. Outside of work, Felipe is passionate about mentoring rising professionals in the industry and volunteers with local community service initiatives.More...