Eduardo is a BPO Manager at AAON, Inc., where he leads a high-performing team focused on optimizing business processes across Scheduling, Manufacturing, Quality Management, and Plant Maintenance. He brings over 20 years of experience spanning the Oil & Gas and Manufacturing industries, with a strong emphasis on continuous improvement and operational excellence. He has deep expertise in enterprise tools such as SAP, DevOps, Microsoft Project, and Power BI, leveraging data-driven insights to enhance performance and decision-making. He holds a degree in Industrial Engineering, along with a postgraduate program in Data Science and Analytics from the University of Texas, and a Lean Six Sigma Black Belt from Oklahoma State University.More...