Marcelo Stepora is the Business Operations Manager at PDMG Franchising, where oversees the optimization of daily operations and ensures seamless franchisee support. Managing a goup of 10 consultants, Marcelo is always looking to improve sales for both franchisor and franchisees, while orientates consultants to apply franchising best practices to diagnose franchisee needs as well as elaborate action plans to solve any problem found in operations.More...