Customer-focused Account Manager / Customer Success Specialist with 7.6 years of experience, managing $150K+ MRR portfolios across Retail,
Fintech, Healthcare, Banking, and Insurance sectors. Adept at nurturing long-term client relationships, reducing churn, maximizing revenue expansion through upsells and renewals, and driving digital transformation success. Skilled in client onboarding, stakeholder engagement, cross-functional team collaboration, customer health monitoring, and issue resolution. Experienced in working with esteemed organizations such as McKesson, Pfizer,
Accenture, RGI, Sapient, Pine Labs, Future Group, and others.More...