PakNSave has experienced significant growth in its online platform, with a surge in online orders and customer interactions. The company has successfully adapted to the increasing demand, but there are opportunities for further improvement. Key areas of focus include enhancing the website's user interface, improving delivery times, and expanding the product range available online. Customer feedback indicates high satisfaction with our online customer service. However, there are occasional complaints about website navigation and delivery delays. We recommend investing in website development and delivery infrastructure to address these issues.More...