Quality Engineer and Quality Manager with 20+ years of experience in the automotive manufacturing industry, specializing in wire harnesses, aluminum die casting (HPDC), and CNC machining. Strong track record in leading quality systems aligned with IATF 16949 and ISO 9001, driving continuous improvement in PPM reduction, customer satisfaction, and cost of poor quality (CoPQ).
Experienced in problem-solving methodologies (8D, 3L5W, Ishikawa), advanced quality planning (PFMEA, PPAP, Control Plans, Capability Studies, GR&R), and metrology systems management. Proven leadership in managing customer complaints, improving on-time response rates, and supporting successful new product introductions (NPI).More...