With over 10 years of hands-on experience in digital transformation and operational leadership, I'm passionate about bridging technology with business strategy to drive impactful results. From pioneering AI integrations and cloud administrations at scale to building high-performance teams and advising executives through complex changes, I've honed skills that translate seamlessly to tech-adjacent and management roles.
Key highlights from my career:
• Led AI-driven automations, reducing process times by 85% and integrating LLMs for analytics in educational operations serving 2,000+ users.
• Built HR departments from scratch, recruiting 70+ staff, developing SOPs, and cutting attrition by 60% while managing payroll and cashflow for 100+ employees.
• Orchestrated rapid crisis responses, like transitioning to remote learning in 7 days during COVID-19, achieving 90% adoption through training and stakeholder engagement.
• Executed data-driven marketing campaigns, doubling enrollment via social media micro-targeting.
I'm excited to apply my expertise in Google Workspace/Microsoft 365 admin, project management, and strategic advisory to roles like IT Manager, AI Workflow Automation Specialist, Digital Transformation Consultant, Executive Assistant, or similar. Let's connect if you're innovating in edtech, operations, or executive support, open to opportunities in Canada!
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