Diana Roberts is the Senior CX-Operations Manager at Outer, where she spearheads innovative strategies to enhance customer experience and operational efficiency. With over a decade of experience in customer-centric roles, Diana has a proven track record of driving growth and engagement through data-driven insights and cross-functional collaboration. Her leadership has been instrumental in reducing response times by 30% and increasing customer satisfaction scores to an all-time high. Diana is passionate about leveraging technology to create seamless customer journeys and is committed to fostering a culture of excellence within her team.More...
Allison Ullrich
Founder & CEO@Potentiate OS
Verified
With 20 years of experience as a Transformative Executive Business Operations and Supply Chain Leader, I have a proven background in global production and agile project strategies. I have leveraged expertise in S&OP calibration, contract negotiations and logistics management. I am well versed in developing GTM strategies, business development, supply chain management, defining commercial policies, and manufacturing optimization.
It is my passion to drive profitability via P&L management, process standardization and BizOps optimization.More...