Laura Falanga is a seasoned professional in the field of customer service, currently serving as a Senior Customer Success Executive at Palermo House. With a strong passion for delivering exceptional customer experiences, Laura has consistently demonstrated her expertise in managing customer relationships and improving customer satisfaction.
Prior to her role at Palermo House, Laura held various customer service roles, honing her skills in problem-solving, communication, and relationship building. Known for her strategic thinking and ability to anticipate customer needs, Laura plays a crucial role in ensuring customer success and driving company growth. Her dedication, coupled with her collaborative approach, has earned her recognition and respect in her field.
Laura holds a degree in Photography, further bolstering her understandings in customer-centric business strategies. Her commitment to customer success, combined with her extensive experience, makes her not only a valuable asset to Palermo House but also a leader in the sphere of customer service.More...