Colby Nielson is a dynamic Project Manager with over six years of experience in the tech industry. Known for his innovative problem-solving skills and project management tool expertise, he excels in leading cross-functional teams to deliver projects on time and within budget. Colby currently holds his ITIL v4 certification and previously held Scrum Master & Product Owner certification illustrating his knowledge of agile methodologies. Outside of work, he enjoys working with AI, flying drones, building and painting miniatures, reading, and his two cats.More...
Christopher McGlade
Director of Customer Success
Verified
Christopher McGlade, as Director of Customer Success, has spearheaded initiatives that resulted in a 35% increase in customer retention over two years. Under his leadership, the team achieved a 92% customer satisfaction rate with an NPS score of over 75. Christopher also developed an innovative customer health system that resulted in clear priority alignment within the customer base. His strategic vision and dedication have
been instrumental in expanding the company's client base by 25% annually.More...