Assistant Director of Advancement@Oregon State University
Verified
Kate is currently serving as the Assistant Director of Advancement in the College of Business at Oregon State University, where she leads the strategy for external engagement. With a solid background in higher education leadership, she is experienced in managing strategic partnerships and alumni engagement initiatives.
Kate's role involves advancing the university's mission through cultivating relationships with donors and alumni. Before her current position, she has held multiple leadership positions in the education sector. Her strong interpersonal skills, combined with a passion for education, make her an integral part of the university's advancement efforts. Kate holds an advanced degree in Educational Leadership and Administration. She is committed to fostering an environment of growth and opportunity at Oregon State University.More...
Paul Roemer
CEO & Founder@Pale Rhino Consulting
Verified
Paul Roemer
(484) 885-6942 paulroemer@gmail.com https://www.linkedin.com/in/paulroemer/
www.linkedin.com/bob/yokoyama
Melbourne, FL
CAREER PROFILE
HEALTHCARE CONSULTING EXECUTIVE & OMNI-CHANNEL CUSTOMER EXPERIENCE EXPERT with subject matter expertise in strategy, Voice of the Customer, transformation, digital, design-thinking, and call centers/CRM for Providers and Payers. International expertise in program and project management. Emphasis on applying human factors and inter-departmental coordination with cross-functional partners. Proven record of analytical review and cost-effective decisions from a complex matrix of information. Deep management expertise includes:
AREAS OF EXCELLENCE
Consulting Healthcare Rain-Maker
CX / UX Design-Thinking Strategy Program Management
Process Improvement Call Centers/CRM Digital Transformation
Change Management Innovation Customer Experience
GALLUP CLIFTON STRENGTHS PROFILE (Neutral 3rd party assessment)
Ideation | Strategic | Activator | Self Assurance | Belief
PROFESSIONAL ACCOMPLISHMENTS
Customer Experience | CRM-Call Centers | Digital Access & Engagement
Thirty years of Customer Experience & Digital / Consumerism consulting in 20 countries for multinational and Fortune 100 companies in healthcare providers and payers, telecommunications, retail, financial services, and technology.
• Consulted to Boston Consulting Group project to reimagine what healthcare consumerism needs to look like in 3-5 years
• Led IBM’s Healthcare Consumerism Strategy and Digital CX consulting practice for payers and providers
• Led the team that designed and implemented the consumerism and digital CX strategy for Providence Health Services & Providence Health Plan
• Developed the consumerism and digital CX strategy for Christiana Care
• Led the teams that innovated a new design for patient & family access and engagement for CHLA and Children’s Medical Center
• Led the team that designed the consumMore...