I am a passionate Customer Experience Specialist (CXS) with over 20 years of customer support experience. Enjoy networking, benchmarking and education on all things customer experience. A strong history in process mapping with a comprehensive understanding of the manufacturing business processes and their affect on corporate level strategy. Lean certified with great attention to detail and quality. Successful change management history via communication, education, documentation and overall project management. Identifying and managing measures of success through data reporting and analysis.More...
Jason Krueger
Engineering Project Manager
Verified
Engineering degree and background with emphasis on improving quality as a Quality Engineer or Quality Manager. Over 20 years of experience in helping companies improve their quality by reducing scrap, customer complaints and through continuous improvements using lean and six sigma methodologies.More...