Mohamed Elteiby is a dynamic Senior Supervisor of Customer Insights at Orange Egypt, where he spearheads innovative strategies to enhance customer engagement and satisfaction. With over a decade of experience in the telecommunications industry, Mohamed has a proven track record of transforming data into actionable insights, driving significant improvements in customer retention and loyalty. His leadership has been instrumental in launching several successful initiatives that have positioned Orange Egypt as a leader in customer-centric solutions. Mohamed holds a Master's degree in Business Analytics from the American University in Cairo and is passionate about leveraging technology to create exceptional customer experiences.More...
Mostafa Kadry
Customer Insights Manager@Orange Egypt
Verified
Mostafa Kadry is the Customer Insights Manager at Orange Egypt, where he leverages data analytics to drive strategic decision-making. With over a decade of experience in market research, he excels in transforming complex data into actionable business strategies. IMostafa holds a degree in Engineering. Outside of work, he is an avid traveler and amateur photographer, capturing the diverse cultures and landscapes he encounters.More...
Tarek Sadek
Marketing and Business Consultant / Product Manager
Verified
Tarek Sadek is a Senior Marketing and Business Strategy Consultant with over 20 years of experience driving revenue growth across telecom and digital markets. He specializes in product design, pricing, and go-to-market strategies that enhance customer acquisition, retention, and lifetime value. He has led the design and launch of high-impact products and commercial models that drive customer growth, increase revenue, and optimize lifecycle performance. With deep expertise across B2C and B2B (ICT, IoT, enterprise), Tarek combines data-driven decision-making with strong execution to deliver measurable business outcomes.More...
Noureldin Abdelbaky
Regional Project Manager MEA@Olympus Corporation
Verified
Mina Fawzi
Branch manager@HDB bank
Verified
Mina Fawzy is a prominent figure known for their extensive involvement in the banking sector, particularly with Mashreq Bank. With a strong background in finance and customer service, Mina has made significant contributions to the growth and development of various banking services. Their expertise is often recognized in the context of Mashreq Bank, where they have played a vital role in enhancing customer experiences and streamlining operations.More...
Omar Youssef
Sr. Project Manager@IST Networks
Verified
Dynamic Senior Technical Project Manager with extensive experience in the ICT industry, specializing in the end-to-end delivery of large-scale projects. Proven track record of managing cross-functional teams
and optimizing service Dynamic Senior Technical Project Manager with extensive experience in the ICT industry, specializing in
the end-to-end delivery of large-scale projects. Proven track record of managing cross-functional teams
and optimizing service delivery to both internal and external customers, ensuring alignment with
organizational objectives. Skilled in budget management, vendor coordination, and quality assurance,
with a strong focus on stakeholder communication and regulatory compliance. Adept at driving project
success through strategic planning and effective risk management, seeking to leverage expertise in
delivering complex projects within demanding timelines. delivery to both internal and external customers, ensuring alignment with
organizational objectives. Skilled in budget management, vendor coordination, and quality assurance,
with a strong focus on stakeholder communication and regulatory compliance. Adept at driving project
success through strategic planning and effective risk management, seeking to leverage expertise in
delivering complex projects within demanding timelines.More...
Mohammed Sayed
Customer Service Manager@Concentrix
Verified
Mohammed Sayed, as the Customer Service Manager at Concentrix, has revolutionized the customer experience by implementing an innovative feedback system that increased customer satisfaction scores by 30% within a year. Under his leadership, the team achieved a record-breaking 95% first-call resolution rate, setting a new industry benchmark. He spearheaded a comprehensive training program that reduced employee turnover by 40%, fostering a more engaged and skilled workforce. Mohammed's strategic initiatives were recognized with the prestigious Excellence Award in 2024, underscoring his commitment to operational excellence and customer-centric solutions.More...