Karl Christian Palma is a results-driven IT Director recognized for transforming operational workflows and delivering significant financial impact. He currently oversees the provision and maintenance of essential company-paid internet services for a large telecommuting workforce in the US. Karl's strategic vision has led to remarkable improvements in operational efficiency, notably reducing labor hours and dramatically enhancing the speed-to-market for service delivery through innovative automation. Beyond operational excellence, his leadership in key projects, including rate standardization, internet speed true-ups, and thorough billing audits, has directly contributed to multi-million dollar annual savings for the organization. He is committed to leveraging technology to create streamlined, cost-effective solutions that support business objectives.More...
Armalyn Idanol
Senior Training Manager@Optum Global Solutions
Verified
Armalyn Idanol
Senior Training Manager@Optum Global Solutions
Verified
Bernadeth Joyce Fernandez
Senior Manager for Quality Assurance - IT Services@Optum Global Solutions
Verified
Bernadeth Joyce Fernandez is a seasoned professional in the field of Quality Assurance, currently serving as an IT Services Senior Manager for Quality Assurance at Optum Global Solutions. With a career spanning almost two decades, she has established herself as a specialist in ensuring high-quality standards in all operations and processes.
Bernadeth's expertise lies in areas such as process improvement, quality control, and team leadership. Her managerial skills enable her to oversee large teams and achieve optimal productivity and quality standards.
Prior to joining Optum Global Solutions, she held key positions at several renowned companies like Cognizant, Australia and New Zealand Bank, Telus and Sitel, honing her skills in quality management and operations. Her commitment to excellence and her strategic approach to quality assurance have made her an invaluable asset in her current role.
Bernadeth holds a degree in Computer Science, which laid the foundation for her successful career. She continually seeks to stay updated on the latest trends and advancements in the field of Quality Assurance, ensuring that she always brings the most effective and efficient strategies to her role.More...
Trishul U
PM@Optum Global Solutions
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Wrancel Aguilar
IT Helpdesk Analyst@Optum Global Solutions
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Wrancel Aguilar is currently serving as an IT Helpdesk Analyst at Optum Global Solutions. In his role, he is responsible for providing technical assistance and support related to computer systems, hardware, or software. His responsibilities include responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. His expertise lies in troubleshooting and problem-solving, and he plays a crucial role in ensuring the smooth functioning of the company's IT infrastructure.More...
I'm an energetic and results-driven professional from the Philippines, with a passion for turning challenges into achievements. With a rich background in advertising coordination, recruitment, and executive assistance, I bring a unique blend of creativity, strategic planning, and exceptional communication skills. Eager to drive success and continuously grow, I'm ready to make a significant impact on your team.More...