Customer service specialist@Optima Communications International Inc.
Verified
Carling Ruddy is a seasoned Customer Service Specialist at Optima Communications International Inc., where she has been instrumental in enhancing client satisfaction and streamlining service operations. With over eight years of experience in the telecommunications industry, Carling is renowned for her innovative problem-solving skills and her ability to foster strong customer relationships. She has successfully led multiple initiatives that have resulted in a 20% increase in customer retention and a 15% boost in service efficiency. Carling's dedication to excellence and her proactive approach make her a vital asset to the Optima team.More...
Mathew Tommy
Administrator/Executive Assistant
Verified
Experienced administrator with a diverse background across various industries. Proven expertise in receptionist duties, data entry, logistics, and delivering exceptional customer service. A versatile self-starter known for adaptability and consistently achieving goals.More...