Openreach continues to excel in providing high-quality broadband infrastructure across the UK. Our recent focus has been on streamlining our workflow and allocation processes. We've made significant strides in improving efficiency through the utilization of advanced technology and the implementation of new strategies. This has resulted in improved customer service and a significant reduction in service delivery times. However, there are still challenges to overcome, particularly in terms of resource allocation and managing high-demand periods. We are currently exploring various solutions, including AI and machine learning, to further enhance our operations.More...