Background & Experience
I bring a diverse background of management, supervision, sales, and customer service, with proven leadership skills across multiple industries.
• Restaurant Manager & Waitress Supervisor – Extensive experience overseeing restaurant operations, including staff supervision, customer service, inventory management, scheduling, and ensuring food safety and quality standards. Skilled in motivating teams, resolving conflicts, and creating a positive dining experience for guests.
• Clothing Store Manager – Managed daily retail operations, supervised staff, handled merchandising, and maintained sales goals. Experienced in customer engagement, cash handling, and ensuring smooth store performance.
• Security Supervisor – Provided leadership and oversight for security staff, ensuring safety protocols were followed and incidents were properly managed. Skilled in conflict resolution, team coordination, and maintaining a secure environment for staff and clients.
• Sales Representative (Golf Cart Rental Company) – Developed strong sales and customer service skills by promoting and renting golf carts to individuals and businesses. Handled client inquiries, bookings, and after-sales service, ensuring customer satisfaction and repeat business.
• COVID-19 Ambassador – Served as a frontline ambassador during the pandemic, helping enforce health protocols, guiding the public with safety information, and supporting organizational compliance with government guidelines.
Across all roles, I’ve built a reputation for being reliable, adaptable, and people-oriented, with the ability to lead teams, provide excellent customer service, and achieve organizational goals.More...