Jagdesh Dhir, as the Customer Success Director in SaaS organisations, has spearheaded a transformative customer engagement strategy that increased client retention by 35% over two years. Under his leadership, the company achieved a record-breaking 98% customer satisfaction rate, earning recognition as the industry leader in client relations. Jagdesh successfully launched a global customer success initiative that expanded the company's presence, resulting in a 50% growth in annual revenue. His innovative approach to customer experience has been featured in leading business publications, solidifying his reputation as a pioneer in the field.More...
Debosmita Sarkar
Marketing Consultant@OPSAN healthtech pvt ltd
Verified
A dynamic Marketing Consultant at OPSAN HealthTech Pvt Ltd, where she spearheads innovative marketing strategies that drive brand growth and customer engagement in the competitive health technology sector. With over a decade of experience in digital marketing and brand management, Debosmita has a proven track record of boosting client acquisition and retention through data-driven insights and creative campaigns. Her expertise in leveraging emerging technologies and market trends has positioned OPSAN HealthTech as a leader in the industry. Passionate about health innovations, Debosmita is dedicated to transforming the healthcare landscape through strategic marketing excellence.More...