I am a Senior QA Engineer / QA Lead with 13 years of dedicated QA experience and a comprehensive 23-year background in IT, I specialize in test automation, test management, and CI/CD integrated test frameworks. My expertise lies in delivering quality software solutions that precisely align with client needs and expectations.
In my role as a Senior QA Engineer, I have successfully created and implemented robust test automation frameworks, devised meticulous test scenarios and scripts, and managed a variety of test tools. My leadership extends beyond technical proficiency to encompass mentoring QA teams, fostering a culture of excellence, and ensuring the successful implementation of Continuous Integration and Continuous Deployment processes.
I am available for both full time employee contract offers or freelance contracts with a primary preference for remote work.More...
Romeu Cabuto
Ticket Agent@ONG IT Solutions
Verified
Romeu Cabuto, as a Ticket Agent at ONG IT Solutions, your role primarily involves managing customer interactions related to IT service requests and issues. You are responsible for handling ticketing operations, which includes receiving, documenting, and tracking all customer requests. Your role also involves coordinating with the IT team to ensure timely resolution of issues, maintaining customer satisfaction, and improving the overall efficiency of our IT support services. Your performance will be measured based on the speed of ticket resolution, customer feedback, and your contribution to improving the ticketing process.More...