Dedicated Wellness Manager with 10+ Years of Experience
I am a dedicated Wellness Manager with over a decade of experience at OneSpaWorld, where I successfully managed a team of over 30 members. My expertise lies in training and developing staff to enhance their skills and performance while fostering a positive work environment.
**Key Responsibilities:**
- Collaborated closely with the accounting and finance departments to ensure timely and accurate payroll processing.
- Acted as a liaison between the company and cruise lines, effectively managing inventory and scheduling.
- Consistently met and exceeded revenue targets by analyzing business patterns and adjusting operations to optimize performance against KPIs.
- Coordinated with multiple departments to deliver exceptional customer care and quality assurance, including daily reporting and revenue tracking.
- Developed and trained new managers, facilitating a smooth onboarding process.
With strong problem-solving abilities and extensive customer support experience, I am proficient in Microsoft and Google Sheets, data analysis, and various HR elements, including staff onboarding, grievance handling, and scheduling.
Launched two new build spa’s on Virgin Voyages: Resilient Lady (2023) and Brilliant Lady (2025).
During the COVID-19 pandemic, I briefly served as a customer service representative for OneApp, showcasing my adaptability in challenging times. My broad spectrum of skills equips me to thrive in diverse workplaces. I am committed to continuous improvement and am eager to leverage my skills to benefit potential employers in a remote setting.More...
Carlos Casas
Medical doctor
Verified
Dedicated and compassionate healthcare professional Based in Colombia with extensive experience in urgent care, general medical consultations, and bilingual patient communication. Skilled in delivering accurate, empathetic care through telehealth platforms while bridging language and cultural gaps to ensure clear understanding and patient trust. Committed to leveraging technology to expand access to quality care and improve patient outcomes across diverse populations. Let’s connect to drive innovation in remote healthcare.More...