Onclusive has made significant strides in its technology development, expanding its product portfolio and enhancing its customer support services. As a Technical Support Engineer, Paul Yen has played a crucial role in this progress. He has successfully addressed customer concerns, resolved technical issues, and contributed to the improvement of our products. His expertise and commitment have been instrumental in maintaining customer satisfaction and loyalty. Moving forward, he will be tasked with handling more complex technical challenges, mentoring new team members, and assisting in the development of new products. His skills and experience will continue to be invaluable in supporting Onclusive's growth and success.More...
Samantha Deeks
Founder & CEO@Data Mama Ltd
Verified
I'm Sam. I founded a PR Technology company called PRgloo that sold to Symphony Technology Group (PE) in 2021. We had zero funding but still achieved a 97% customer retention rate with over 200 blue chip clients at the time of sale.
I can help with customer advocacy, change management, data quality and compliance (I am certified in data protection and AI governance), product leadership, and business problem solving. I am currently building an AI platform for journalists.More...