• Designed and Managed migration to Microsoft Teams & Teams Phone. Managed entire process including number porting, hardware selection and procurement, auto-attendant & call queue design, training and ongoing support.
• Worked with business loan financial organization defining process flow improvement and greater technology integration and utilization. Responsible for business process improvement and design of custom Loan Management System, working with offshore team ensuring deliverable met business needs. Worked with to improve general security practices as well as reporting design and implementation with extensive use of cloud MySQL, MSSQL, Power BI. Designed and implemented corporate SharePoint environment.
• Worked with leading Media & Entertainment software company providing PMO guidance on large client delivery, improving internal communication streams and client connection methodologies. Created new ways to manage complex Agile work streams across multiple projects for Project Management team leveraging data connectors between Jira, Smartsheet, and Excel to measure performance metrics across projects.
• Consulted with a major movie studio on Big Data initiatives. Working with Tableau, SAP BPC, MS PDW, AWS, and Snowflake, managing a team of data engineers delivering real time dashboards for internal clients.
• Led the development effort for a mobile messaging system for a major tax assistance organization. Designed and built unique system to help customers deliver sensitive documents and communicate with tax support in native iOS and Android through 3 versions.
• Principal of successful design and development project for a miniature battery manufacturing company. Worked with the client team of hardware and software designers, analysts and testers. Our offshore develop team built a custom Windows program to interface with a proprietary scientific hardware testing board.
• As a Senior Business Systems Analyst, led numerous strategic efforts to design the technology solutions for a major payment processiMore...