Managing Director@Power Patch Partners and Advisory
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Leveraging over 19 years of experience, Desan Pillay specialises in: Digital Transformation, Customer Experience, Digital Product platforms, Data-driven turnaround strategies, intelligent revenue growth, e-Commerce platforms and marketplace (PaaS and AaaS) – all of these areas focusing on a centralised shared services model. A divisional business (digital at its core) executive across multiple industries, namely, Banking, Insurance, Retail. Health and Telecommunications.
A resilient, pro-active and results oriented strategist and hands-on leader, Desan is Founder and Managing Director of Power Patch Partners and Advisory. As an independent consultant, Desan works across various industries in the field of Digital Transformation. Previously, the Associate Director for Applied Intelligence (Digital Platforms and Data Analytics) at Accenture Africa. He has been the Global Chief Experience Officer (CxO) and CEO Africa-designate at inQuba, a digital client-experience software company with offices in SA, East Africa, Australia. He has also led the Africa consulting business for Peppers and Rogers Group, a global customer-centric strategy house, together with setting up the Nedbank Insurance (Direct and Digital insurance) business with a key focus on building a shared services operating model and growing it into a successful division. His leadership experience spans across managing teams more than 550 resources (BPO including, Team Leads, Call Centre Agents, Underwriters) and with a breath of knowledge in HR, marketing, operations, finance, account management and business strategy.
Desan is a transformation leader with experience across strategy consulting, start-ups, and corporate / business background. Desan has proven his ability to lead large-scale, multijurisdictional technology programs and solved critical business challenges across South Africa, West and East Africa, UAE and Turkey. He has led multi-disciplinary teams including UX/ UI Designers, Development teams, Product Owners and Data Analysts/ Engineers. HiMore...
Mike Gray is a highly experienced financial expert currently serving as CFO at CFO Mentor.
He specializes in finance and tax strategy. With his extensive knowledge and skills in FP&A using tools like Excel, Fathom and Syft, Mike plays a crucial role in financial planning, risk management, and business value creation.
Using an in depth understanding of how to use financial drivers in a business value chain Mike helps entrepreneurs grow and exiting businesses with grace and cash.
Mike's proficiency in accounting software like QBO and Xero also enables efficient and accurate financial reporting and budget creation.
Mike’s expertise in cash flow management aids in maintaining the financial health of the company, while his understanding of tax strategy ensures regulatory compliance and optimization of financial resources.More...