Senior Manager for Quality Assurance - IT Services@Optum Global Solutions
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Bernadeth Joyce Fernandez is a seasoned professional in the field of Quality Assurance, currently serving as an IT Services Senior Manager for Quality Assurance at Optum Global Solutions. With a career spanning almost two decades, she has established herself as a specialist in ensuring high-quality standards in all operations and processes.
Bernadeth's expertise lies in areas such as process improvement, quality control, and team leadership. Her managerial skills enable her to oversee large teams and achieve optimal productivity and quality standards.
Prior to joining Optum Global Solutions, she held key positions at several renowned companies like Cognizant, Australia and New Zealand Bank, Telus and Sitel, honing her skills in quality management and operations. Her commitment to excellence and her strategic approach to quality assurance have made her an invaluable asset in her current role.
Bernadeth holds a degree in Computer Science, which laid the foundation for her successful career. She continually seeks to stay updated on the latest trends and advancements in the field of Quality Assurance, ensuring that she always brings the most effective and efficient strategies to her role.More...