Determined and highly motivated, with over 13 years’ experience across both client servicing, account management & media planning.
I have gained valuable expertise, across multiple, cross platform media brands.
Built leadership prowess within a client team unit.
I pride myself on always being enthusiastic and positive in the ever-changing industry.
An emotionally attuned leader who thrives from other’s successes.
Positively assertive when working under pressure, with a strong capability to multitask & prioritize.
Always ensuring a high level of service for both clients, colleagues & partners.More...
Oli Grant
Account/Sales Manager
Verified
Executive Summary:
During the last quarter, there was a 15% increase in overall sales, largely driven by the successful launch of our new product line. Our team effectively targeted key markets, resulting in significant new client acquisitions. However, the churn rate has also increased by 5%, indicating a need for improved customer retention strategies. The upcoming quarter will focus on enhancing customer service and implementing upselling techniques. Additional training programs are also planned to further equip the sales team. By focusing on these areas, we aim to not only maintain our current growth trajectory but also reduce customer churn.More...