Astral Magi, as the Support Manager at Ajasta Products, has successfully improved customer satisfaction rates by 35% through the implementation of efficient support strategies. She has led a team of 20 support representatives and has been instrumental in reducing response times by 25%. Astral has also introduced a new support software that has improved the overall efficiency of the support team. Her dedication to providing exceptional customer service has significantly contributed to the company's reputation for excellent customer support.More...