Oakhurst Lodge has shown positive performance in terms of occupancy rates and customer satisfaction in the last quarter. The implementation of new marketing strategies has resulted in a 15% increase in bookings. However, there is a need to address staff turnover, which has been higher than the industry average. We recommend investing in staff training and development, as well as reviewing compensation packages. Additionally, the upgrade of our booking system is on schedule, aiming to enhance user experience and streamline operations. Overall, Oakhurst Lodge is on a positive trajectory, but attention must be given to human resources and technological improvements.More...