NU
Nutshell
Company Employees
Ana Ferreira
Head of Customer Support @Nutshell
Verified
As Ana Ferreira, Head of Customer Support at Nutshell, I have successfully built a highly efficient customer support team that has consistently achieved high customer satisfaction ratings. I have implemented innovative support strategies that have significantly reduced response times and increased resolution rates. I have also played a key role in improving the company's product by providing valuable customer feedback to the product development team. My leadership has resulted in a significant increase in customer retention and loyalty.More...
CP
Catarina Pedrão
Customer Support Specialist @Nutshell
Verified