NuSpine is a rapidly growing company within the chiropractic industry, offering affordable and convenient services. As the Chief Operations Officer, Rowena Dela Merced is responsible for overseeing the company's day-to-day operations and ensuring efficiency. The company has seen significant success with its franchise model, leading to expansion in several new markets. However, there are challenges such as maintaining service quality and managing the growing team. Ms. Dela Merced's focus is on developing operational strategies to optimize productivity, while maintaining the highest level of customer satisfaction.More...