Mark Dollins is president of North Star Communications Consulting, a consultancy with core capabilities in employee/change communications strategy, AI for communications and communications talent development. He’s currently an adjunct professor with the University of Missouri School of Journalism, where he instructs on employee communications and engagement. His college textbook, Engaging Employees through Strategic Communication, was published by Routledge/Taylor & Francis Group Press in 2021. The second edition – now under contract -- will be published in 2026 globally. His previous corporate experience spans more than 30 years with Fortune 500 companies. It includes serving as SVP and Chief Communications Officer at Pepsi; CCO of The Quaker Oats Company; and head of executive and internal communications at DuPont. Mark began his career in broadcast and print journalism, working with ABC News, and currently serves on the Forbes Communications Council and UVA’s Darden School of Business Communication Leadership Council. He earned a bachelor’s degree in Radio/TV from The George Washington University, and a master’s degree in organizational communications from Purdue University. He also is certified in Prosci Change Management, is a silver-level certified USA Wrestling coach, and five-time national USA Wrestling masters champion.More...