Senior Support Specialist and Team Lead@Nordhealth
Verified
I am a seasoned professional with extensive experience in the field of customer support. I currently serve as a Senior Support Specialist and Team Lead at Nordhealth, a leading global veterinary software company. In my role, I am able to showcase my leadership skills and technical prowess, ensuring the success of my team and the satisfaction of customers. My main strength lies in my ability to manage complex technical queries, develop customer service strategies, and lead my team effectively. Prior to joining Nordhealth, I have also held other significant roles where I honed my skills in customer service, office management, and technical support. My commitment to excellence and my ability to deliver high-quality customer support has made me a valuable asset to Nordhealth.More...
Rory Manning
Senior Support Specialist@Nordhealth
Verified
Nataly Feder
Senior support specialist@Nordhealth
Verified
Matias Bejas
Staff Product Designer@Matmac
Verified
Product Designer with more than 25 years of experience. Very much into tech, so I can code. I love to craft beautiful experiences that look amazing both inside and out.
I've help build not one but two large design systems for both Nordhealth and SoSafe, helping them increase the engagement with their internal design and engineering teams.
Also increased the level of satisfaction with a revamped UI and helped, along with the team, refine all flows to level up the user experience to have a clear and to the point path for interacting with the products.
Customers loved the new experiences and now can work with the product in more accurate way.More...