Customer Service Representative II@Colony Brands Inc.
Verified
Graham Markway, as a Customer Service Representative II at Colony Brands Inc., you play a vital role in maintaining customer relations and enhancing company reputation. Your primary responsibilities include addressing customer inquiries, resolving complaints, and providing product information. Your role also involves cross-selling and upselling products when appropriate and maintaining detailed records of customer interactions. Your excellent communication skills, problem-solving abilities, and in-depth understanding of our product portfolio contribute significantly to the company's customer satisfaction and overall business growth.More...