My roles an Account Manager/Customer Success Manager include successfully managing and growing key client accounts, leading to increased revenue and customer satisfaction. I have implemented effective customer success strategies that improved customer retention rates. I have also consistently met and exceeded sales targets, demonstrating my strong sales and negotiation skills. Additionally, I have built and maintained strong relationships with clients, leading to repeat business and referrals. I have also successfully resolved complex customer issues, showcasing my problem-solving skills and commitment to customer service.More...