Vice President of Hotel and Retail Operations@The Village Dallas
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As Vice President of Hotel and Retail Operations at The Drey Hotel and The Village Dallas, Gabriella Monte leads with vision, passion, and a commitment to excellence. With more than 15 years of experience across hospitality, real estate, project management and technology, Gabriella has proven herself as a trailblazer in operational leadership. She has held pivotal roles with Kimpton Hotels and Resorts, Oracle, and Sentral, where she implemented high-impact strategies, led cutting-edge technology initiatives, and expanded market reach for leading brands.
Gabriella’s impact at The Drey Hotel speaks volumes. Year over year, the property has exceeded all expectations driving a 10% increase in occupancy, a $23 boost in ADR, and a 25% growth in RevPAR. The hotel’s Net Operating Income (NOI) has more than doubled, highlighting Gabriella’s adeptness in balancing top-line growth with bottom-line efficiency. Drey Rewards, the hotel’s loyalty program, also experienced tremendous success, attracting over 2,000 members in its first year and reinforcing the brand’s commitment to tailored, high-touch guest experiences.
A passionate advocate for sustainability, Gabriella has led efforts to plant 1,000 trees in support of longleaf pine reforestation in Texas. She has also transformed The Village Dallas, achieving full occupancy across all retail showroom spaces creating a previously unrealized revenue stream and revitalizing the area into a vibrant, dynamic shopping district. Notably, all the small businesses Gabriella has brought on as tenants at The Village are women-owned and operated, further supporting her commitment to empowering female entrepreneurs and leaders.More...