I am a passionate and results-driven leader with over five years' experience across healthcare, mental health, aged care, disability services, and business operations. With a background in mental health coaching, service coordination, team leadership, and stakeholder engagement, I thrive in roles that combine people leadership with strategic, consumer-focused service delivery.
Currently, I lead a national team within the aged and community care sector, ensuring services promote independence, dignity, and social connectedness. Previously, I worked as a Mental Health Coach and Telehealth Counsellor, where I was recognised for innovation, stakeholder engagement, and training new talent. I also bring experience in high-volume call centres, workforce optimisation, and change management, consistently improving performance, culture, and service quality.
I am deeply committed to values-driven leadership, diversity and inclusion, and creating meaningful, positive impacts for consumers and communities. I bring strong capabilities in operational management, coaching, and service excellence, backed by formal qualifications in Mental Health Coaching, business operations experience, and customer service background.More...