Accomplished, goal-oriented professional with 20+ years of experience with Pharmacovigilance in project management, business analysis, customer relations, and quality assurance. Extensive background in software implementations, technical/product installations, system configuration, validation planning/protocols, and end user training. Adept at change management, outsourcing, staff development, and client relationship building. Articulate communicator, with exceptional interpersonal skills to effectively lead and mobilize cross-functional groups within fast-paced, high-growth, and diverse environments.
I've successfully led Pharmacovigilance upgrades and implementation projects for multi-national corporations. I've managed client relations and expectations with regards to projects, customer support, training, validation, etc.More...