Venky Parigi, as the IT Solutions Manager at Lennox, your team has been successful in implementing new software systems that have increased efficiency by 20%. However, there are challenges in data security and system integration that need addressing. The plan is to invest in advanced security systems and provide training for staff on data protection. Additionally, the integration of all systems into a single user-friendly platform is underway. This will streamline operations and improve user experience. The estimated completion time for these projects is Q4 2022.More...