Leonard Earl is an External Support Director (Operations) at a government agency, where he has spearheaded transformative initiatives that have increased operational efficiency by 30% over the past year. With over 2 decades of experience in operations management, Leonard has a proven track record of implementing industry best practices that align with corporate goals and industry standards. His leadership in streamlining processes and fostering a culture of innovation has been pivotal in delivering services to various communities as a public servant. Leonard holds an MBA from University of Phoenix and is passionate about mentoring the next generation of industry leaders.More...