Customer Service , Sales, virtual Assistant, Debt Collector, Data Entry@National Crédit Adjusters
Verified
Janice McIntosh-Hibbert has consistently demonstrated exceptional prowess in her multifaceted role at National Credit Adjusters. As a customer service lead, she spearheaded a team that improved client satisfaction scores by 30% over two consecutive quarters. Her innovative sales strategies resulted in a 25% increase in revenue, earning her the prestigious Sales Excellence Award in 2022. In her capacity as a virtual assistant, Janice streamlined operational processes, reducing administrative workload by 40%. Additionally, her expertise in debt collection and data entry has been instrumental in recovering over $2 million in outstanding debts, significantly bolstering the company's financial health.More...