Multilingual professional (German, Portuguese, English, French) with a strong background in customer service, project management, and e-commerce. Quick to adapt, analytical, and solution-oriented. Experience in the financial sector at Swisscard AECS GmbH (Credit Suisse, American Express), specializing in premium client support and claims management. Skilled in project management, including investor relations, site acquisition, and operational oversight. Entrepreneurial experience in e-commerce, from business development to marketing and process optimization. Organized, efficient, and highly skilled in professional communication.More...