Heather Mulroy, as an IT Support Technician, provides technical assistance to clients and employees. She troubleshoots and resolves issues related to software, hardware, and networking. She also assists in maintaining and updating IT infrastructure, performs regular system checks, and ensures the optimal performance of systems. Heather is skilled in problem-solving and communication, and is proficient with various IT systems and software. Her role is crucial in ensuring the smooth operation of IT systems and in reducing downtime caused by technical issues.More...