Director - Data Analytics, Market Insights, Loyalty@Nahdi Medical Company
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**Tunc Ozcan**
**Director - Data Analytics, Market Insights, Loyalty**
**Nahdi Medical Company**
Senior Leader With Proven Strategic Experience Leading to Tangible Results & Increased Revenue | Data Analytics | AI | Customer Insights | Customer Loyalty Programs | Market Research | Select Advisory Member @ various research institutes
Tunc Ozcan is a visionary leader in data analytics and market insights with over a decade of experience driving strategic initiatives and fostering customer loyalty at Nahdi Medical Company. His innovative approach and dedication to excellence have led to significant achievements, including:
1. **Revolutionizing Customer Insights**: Spearheaded the development of a cutting-edge analytics platform that integrated machine learning algorithms, resulting in a 35% increase in the accuracy of customer behavior predictions and a 20% boost in customer retention.
2. **Strategic Market Expansion**: Led a cross-functional team in identifying and capitalizing on emerging market trends, contributing to an increase in market share within two years and positioning Nahdi as a leader in the healthcare retail sector.
3. **Award-Winning Loyalty Program**: Designed and implemented a multi-tiered loyalty program that increased customer engagement by 40%.
20+ years experience formulating strategies / roadmaps, building data analytics and business intelligence infrastructure, introducing emerging technologies (AI, CDP, DXP, CRM), and developing renowned loyalty programmes. Notable background in pioneering data-driven marketing initiatives and leading customer value management efforts that drive bottom-line results. Successful in yielding significant revenues, elevating efficiency and maximising profitability while overseeing large-scale operations, introducing new business lines and brands, streamlining commercial aspects, and establishing a centre of excellence. Expertise in achieving business success, enhancing customer experience and driving operational excellence, steering multimillion-dollarMore...
Saad Naiem
Retail pharmacy management and marketing consultant@Freelancer
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š Saad Naiem Ali , Retail Pharmacy Management and Marketing Consultant š
With a background in pharmaceutical sciences and MBA in business management from the International Business School of Scandinavia ( IBSS ), I bring a unique blend of expertise to the world of retail pharmacy consultancy.
š Key Expertise: š
ā Pharmaceutical Science: Master's degree holder in pharmaceutical sciences, providing a solid foundation in the intricacies of the pharmaceutical industry.
ā Business Management: MBA graduate with a focus on strategic management, organizational behavior, marketing and business analysis equipped to deliver comprehensive business solutions.
ā Marketing and Consumer Behavior: Extensive knowledge in consumer behavior and marketing strategies tailored to the retail pharmacy sector.
š¼ Professional Journey: š¼
From my early career as a pharmacist to my transition into business management and marketing consultancy, I've been dedicated to helping pharmacy businesses thrive. With a passion for strategic planning, innovation, and customer-centric approaches, I specialize in empowering retail pharmacies to achieve exceptional profitability and success.
š Mission: š
My mission is to partner with pharmacy owners and managers, providing strategic guidance, innovative solutions, and actionable insights to navigate today's dynamic retail pharmacy landscape. Together, we'll unlock the full potential of your pharmacy business and drive sustainable growth and success.
š Let's Connect and Elevate Your Pharmacy Business! š
Whether you're seeking to optimize operations, enhance marketing strategies, or elevate the customer experience, I'm here to help.
Let's collaborate to transform your pharmacy into a thriving and profitable venture.
Connect with me today to embark on a journey toward pharmacy excellence!More...